Bring customers back, automatically.
Automated campaigns — win-backs, offers and updates — triggered by real ordering behaviour from your own customer base.
Highlights
Audiences & campaigns
Segment customers by behaviour and send an SMS offer to exactly the right group.
Vouchers & offers
Attach a discount code, redeemed at checkout — and see what each offer earns.
Built on your data
Powered by the first-party data your storefront captures — no aggregator in between.
Your customers, not an aggregator's
Every order through your own storefront builds a customer profile — order history, spend, favourites and how recently they last ordered. It's your first-party data, ready to act on, with marketing consent captured at checkout.
- Profiles from real orders
- Spend, recency & favourites
- Opt-in captured at checkout
Build an audience, send an offer
Filter customers into audiences — lapsed regulars, big spenders, a specific channel — and watch the size update live. Send them an SMS with a personalised message and a voucher, and only ever reach the people who opted in.
- Audience builder with live counts
- SMS campaigns with vouchers
- Personalised, consent-only
Win them back on autopilot
Switch on automations that run themselves: welcome a customer after their first order, and win back the ones who've gone quiet — each with its own message and offer, sent once, to the right people at the right time.
- Welcome & win-back triggers
- Runs automatically
- Vouchers built in
FAQs — Reach
Where do the customers come from?+
From your own orders. Every order through your storefront builds a customer profile, so the audience is your first-party data — no aggregator in between.
How do I decide who to message?+
Build an audience with filters like how recently someone ordered, how often, what they spend or which channel they use — the size updates live as you refine it.
Do customers have to opt in?+
Yes. Only customers who opted in to marketing are ever messaged, and opt-in is captured at checkout.
What runs automatically?+
Welcome and win-back automations reach the right customers on their own — once each — with your message and an optional voucher.